We want you to be completely satisfied with our service. If you are not entirely happy with your purchase, we're here to help.
We offer a straightforward refund policy. If you have purchased a subscription or pay-as-you-go credits and are unhappy with the results, you may request a full refund within 14 days of your original purchase date.
To be eligible for a refund, please note the following:
To request a refund, please contact our support team with your account email address and the order ID provided in your Paddle receipt. You can reach out to us at [email protected] (or your respective domain's support email).
All payments and refunds are processed securely through our merchant of record, Paddle. Once we approve your refund request:
If you only wish to prevent future charges, you do not need a refund. You can cancel your subscription at any time directly from your billing dashboard. You will retain access to your plan until the end of your current billing cycle.